Do you want to expand your e-commerce in Latam? Do it with Cubboaquí
Give your customers the transparency and visibility they need in the product returns process. With our returns functionality, you can provide control, visibility, tracking and automation of your orders to make your customers feel secure and valued.
Get real-time information on the status of your returns
Create business rules and automate reverse logistics
Install our return tracking widget on your website
The process by which a customer returns a product to the seller or supplier for a variety of reasons, for example, because the product is damaged, defective or does not meet the customer's expectations.
Our tool can help you satisfy your customers and build customer loyalty. With it, you can reduce the time and cost of processing returns, minimize stock holding costs and avoid product shortages. This increases customer confidence in your online stores and makes the shopping experience more enjoyable. With this information, your customers can plan their purchases and receive their products at the most convenient time.
This feature provides customers with up-to-date and accurate information on the status of their return, allowing them to track their order and gain a better understanding of processing times.
By providing up-to-date return status information, customers can feel that their return is being processed efficiently. This can increase customer satisfaction and loyalty.
The functionality can improve the efficiency of the returns process by providing detailed information about the location of the return and its current status. This can enable company personnel to more accurately track the progress of the return and ensure that it is completed on time.
By providing clear and up-to-date information on the status of returns, customers may have fewer questions and queries about the status of their returns. This can reduce the customer service workload and allow them to focus on other processes in their work.
The functionality provides the company with detailed information on how many returns are being processed at any given time, which can help the company identify return patterns and trends. This information can help the company make data-driven decisions on how to improve its returns process.
Customers can install a widget on their website to have control and transparency of returned orders
