Do you want to expand your e-commerce in Latam? Do it with Cubboaquí
A control panel so that you can see the fulfillment of the parcel and, not only that, see the delivery days.
We have a daily basis with delays per order number according to the couriers' SLA,
We create reporting tickets for shipments from the first day of delay, we start to be proactive instead of reactive.
Instead of reacting until the customer complains about not receiving the order after 1 month, the Control Tower will make the decision to notify the customer and the brand that the order will be duplicated with the best courier delivering in that area after 5 days of delay.
We provide faster solutions to customers and these deliveries are tracked in a timely manner to avoid a problem that used to occur in high season, which was double deliveries and not knowing what had been delivered and what had not. This will have an overall benefit for dispute resolution times.
The volume assigned to the messenger will start to reduce until it is updated
Our algorithm takes into account the historical performance of each carrier and assigns the best carrier based on the zip code.
We can deliver 95% of orders in less than 48 hours and save up to 30% on shipping costs.
If the parcel is delayed by 6 days, we automatically suggest duplicating the order with the most expensive carrier with next day delivery and absorbing the additional cost.
Where we can see the promised delivery date and the days elapsed since shipment.
Based on tracking status and estimated time of arrival. In addition, we can see the packages that had a serious problem (lost package) and we can automatically refund or even create a new shipment, depending on the brands rules for shipping problems.
We automatically and immediately communicate any delay or problem with your products through several means
