Before working with CUBBO we used to do a lot of manual processes, because our operator did not have the right tools and integrations for our operation. We had 1 - 2 operative people uploading guides and unloading orders.
CUBBO has become our best logistic ally. Their technology platform integrates directly with our eCommerce service to automate the entire process, allowing us to save time and provide better service to our customers.
Efficiencies in Someonewhere
- Logistics savings between 10% - 15% - 30% savings in team productivity - Variable costs, you pay for what you use.
Being with Cubbo has opened the doors to the LATAM market, helping us to reduce delivery times and save on shipping.
At the beginning, everything was shipped from Spain and delivery times to Latin America were long. Now from Mexico, delivery times have been shortened to 1.3 days nationwide.
We deliver securely, our buyers can have total confidence about their privacy, we handle discretion from start to finish.
From the beginning we had the support of Cubbo, which was a great support, because we had never done fulfillment.
Cubbo provides us with solutions and has been a teacher for us in matters we didn't know about ecommerce.
Cubbo helped us to think and act as a team. What we like the most, is that they are a very fast and efficient company, but at the same time, very human. When we have any concern or need, we have direct communication and contact with the corresponding area to solve it immediately.
The work Cubbo has done has been key: having a dedicated customer service for us and delivering the products to all customers inside and outside of Mexico has been the added value of our ecommerce in order to enhance our brand.
After the customer places the order, Cubbo takes care of everything. Thanks to its technology and integration with our online store, it receives the information of the order in an automated way, attends and follows up the complete logistics and is attentive until the customer confirms that he has the product in his hand and is completely satisfied.
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